5 Tips for Using Customer Feedback to Change Company Behavior

Check out our guest blog post on Prophecy Healthcare's Blog - 5 Tips for Using Customer Feedback to Change Company Behavior. Knowing when and how to properly gather customer feedback is imperative for any successful business. However, acting on this feedback and using it to influence your company internally is even more important. Properly implementing a closed loop feedback…

How Is Your Staffing Company Measuring Customer Satisfaction?

We just released a new feature in Hively – the Hively Rating Snippet Gallery.  Many of our customers suggested they wanted additional ways to capture customer feedback. This new feature lets you gather customer feedback in almost ever customer engagement point you can think of - both online and offline.  One of the biggest additions is that…