What is the Impact of Bad Customer Service?

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While we talk a lot about how much we love robots here at Staffing Robot – all of my co-workers are in fact human. Sigh. That being said we all do everything humanly possible here to make our clients happy (even the design and development team although we don’t let them out of their cages…

Hively Closed Loop Customer Feedback and Employee Rewards

Staffing companies that measure customer feedback and reward employees for delivering outstanding customer service can gain a competitive edge and boost their bottom lines. These companies will see greater customer loyalty, less employee turnover and improved morale. Hively is the first web based system that offers you a complete ‘closed loop’ feedback system from customer to…