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April 2014
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Negative Online Reviews? YES Please!!
 
“We aren’t on Social Media! Why?!?!"

"Because someone could say something bad about us on our Facebook page!!!”

*insert panicked incredulous voice here*

We have heard this from more staffing agencies than we can count.

This is the equivalent of the two year old that covers their eyes and assumes they just dominated at hide and seek. 

Unless you just started your staffing company this morning, people are already talking about you and your brand online. 
 
You just need to decide whether or not you want to know about it.
  • The most important thing to understand is that negative reviews are not something to be feared or avoided.
  • THE BEST THING YOU CAN DO IS: Respond quickly and publicly without arguing the specific points of the review.
  • Handling your online reputation is a big deal and needs to be done well and consistently.
  • Don’t ever get into a mud-slinging fight, because you will only get covered in mud!
​Read more about how to handle negative reviews HERE.

Ready to find out what your customers are saying about your staffing company online and how to respond? Contact Staffing Robot, we can help.
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