Staffing Robot’s New Rating System is Making it Rain Feedback

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Last year Staffing Industry Analysts, came to us with a challenge. They wanted to increase the amount of feedback they were getting from their conference sessions. SIA has tried several solutions for gathering feedback over the years — paper surveys, texting, print cards, emails, and more — but no approach really gave them the amount of feedback they…

Hively Made a Friend

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We have the coolest friends! Awesome news for all businesses that care about their customers’ satisfaction and feedback. (Okay, okay, that was too easy) Our customer satisfaction and feedback tool, Hively, is now even more useful because of its new friend. Hively now integrates with Uservoice   It is a match made in customer engagement and satisfaction…

How Is Your Staffing Company Doing? Just Ask!

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The game of Monopoly has taken to Facebook to crowdsource new rules for the game. They’re calling it the “House Rules” version. We all remember playing Monopoly at a friend’s house and fighting over the way the game was played there as opposed to how it was played at your own home. For instance, at…

OMG We Have Another This Staffing Life Featured Company!

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Guess who it is? Guess? It rhymes with MOPHECY. That’s right! It’s Prophecy Health! For their commitment to client/candidate/employee happiness, social media and uh…tweeting nice things at us (we love that) we (Staffing Robot) award you the very prestigious #thisstaffinglife Featured Company Award Thingy!  Look for a very special pre-valentines gift in the mail delivery system soonly! Because…

TPI Staffing Loves Their WoW Wall And So Do Their Clients

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TPI Staffing is a full-service staffing agency helping companies accommodate temporary, temp-to-hire, direct hire, payrolling and on-site staffing. TPI Staffing is recognized as one of the Top 50 Woman-Owned firms in Texas. Recently TPI started using our product Hively (a great customer feedback tool) and more specifically the Hively WoW Wall to showcase the incredible amount of…

Introducing popBot!

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What is popBot? Simply put, popBot lets you collect feedback, survey responses, email sign ups or respond quickly to customers/candidates in need of assistance, from any page on your website. And it’s easy! Type in the question you want to ask, select the appropriate response format and choose the page on which you’d like to…

Infographic: The Social Help Desk Revolution

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From content promotion, to advertising, to sales, social media has been a game changer for staffing companies over the last decade. Social media is also an excellent platform for delivering exceptional customer service. The concept of the “social help desk” has helped many staffing agencies improve their relationships with their customers. As more and more…