The 9th Myth Every Staffing Entrepreneur Should Avoid

59/365 February 28 - Pet Rock

A few years ago I wrote a post titled “8 Start Up Myths Every Staffing Entrepreneur Should Avoid.” I’m always shocked when anyone but my mom (and my teammates who I make proofread my posts) actually read them — but I’ve had dozens of people over the last few years call just to talk to…

Don’t Bury Your Testimonials (and other content) Where Nobody Goes

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I’ve talked about testimonials before – they are a great way to share success stories with potential customers and basically say “hey, we’ve done this before and we’ve done a great job. This person says so right here!” Whenever we work with a new client and make them an awesome new staffing website, we do a content…

4 Ways Your Staffing Company Can Create It’s Own Coke Bottle

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Way back in 1915 when Coca-Cola was still a nascent soda company, they were having trouble differentiating themselves from the competition. Not only was the soda being packaged in inconsistent bottles across different regions, other soda companies copying their bottles and labels making it hard for consumers to stay loyal. Coca-Cola asked ten different glass…

Take Your Child To Work Day – Robot Style

"Dad, do you mind? You're crowding me!"

Staffing Robot was invaded and taken over by pygmy robots for “Take Your Child To Work Day”. This year we had our robots plan workshops for the kiddos. We had a variety of classes that we all wanted to sit in on. 1. Drawing, The Old Fashion Way – by Sam 2. Social Media and Internet Safety…

Staffing Robot’s New Rating System is Making it Rain Feedback

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Last year Staffing Industry Analysts, came to us with a challenge. They wanted to increase the amount of feedback they were getting from their conference sessions. SIA has tried several solutions for gathering feedback over the years — paper surveys, texting, print cards, emails, and more — but no approach really gave them the amount of feedback they…

A Customer Service Lesson from Comcast and a Software Called Hively

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The bad customer service call between former Engadget editor and gdgt co-founder Ryan Block and Comcast that went viral is STILL in the news. This time, Comcast is taking some of the blame for the way in which they train their specialists: “We will review our training programs, we will refresh our manager on coaching for quality,…