Back before I was getting paid to write full-time, I was a freelance writer working for many different publications and organizations. If you’ve been a freelancer or know anyone who has, you know it comes with very little benefits. One year, I was creating content for an online rental marketplace.
That holiday season, they sent me a card and a Starbucks gift card in the mail. I haven’t really ever been a fan of Starbucks, (Portland has turned me into a coffee snob) but it was truly an instance of “it’s the thought that counts.”
Even to this day, if someone I know is looking for an online rental website I recommend that company because I know they are good, thoughtful people (And I was bribed by free stuff!). Kidding!
Although there are wayyyy more benefits of working for a staffing company, rewards still matter!
Staffing companies that measure customer feedback and reward employees for delivering outstanding customer service can gain a competitive edge and boost their bottom lines. These companies will see greater customer loyalty, less employee turnover and improved morale and we’ve got just the product for you in 2015 — Hively.
Here’s how Jason describes Hively:
Hively is the first web based system that offers you a complete ‘closed loop’ feedback system from customer to employee. Our goal with Hively is to create the simplest way for companies to gather and measure customer feedback, and reward their employees for providing exceptional customer service.
Learn how it all works, with our step-by-step Hively tutorial.
Photos via Fast Company article about Hively.