Hively is currently being used in multiple niches of the staffing industry, by companies of varying sizes and different team make ups, all across the country. Hively is not limited to specific industries, teams, or companies of any size. From start ups, to small businesses, to large companies – Hively is perfect for helping you easily measure you customer happiness and team performance.
Any company in the staffing industry with customer facing teams benefits from Hively. It's the perfect app for gathering and measuring customer happiness and engagement data. It’s simple, effective and fun to use. Best of all, it's quick to get started. You can literally set up a team of 100 people and start getting feedback in less than 5 minutes. Try it yourself and see.
One of the best things about Hively is that it’s universal. Hively benefits all of your internal teams – not 'just the suppor team' or 'just the sales team.' Hively is useful for any customer facing team that provides support, training, recruiting, account management, reception, sales, service, etc.
Most companies are still trying to gather customer feedback and measure customer happiness by periodically sending out lengthy surveys that are time consuming to administer, and time consuming for customers to complete. Hively gives all of your customer facing team members a simple rating snippet that lets your customers give you immediate feedback with 1 click, at their convenience. This rating snippet is simply inserted (copy and paste) into your email signature, CRM, website or ticket tracking system. The Hively QR code option even enables you to take Hively offline! The QR code snippet, lets your team members receive feedback through business cards, name badges, desk placards, posters, time sheets, etc. on any mobile device.
Typically, measuring customer satisfaction is considered an 'advanced business strategy.' But not any more. Hively makes it simple and easy enough for any company to measure their customer happiness. Your whole team can get feedback from customers at every touch point.
Here's a sample list of industries within Staffing currently using Hively:
- Creative & Marketing
- Travel and Per Diem Therapy
- Travel and Per Diem Nursing
- Locum Tenens
- Call/Customer Support Centers
- Construction and Engineering
- Financial Services – Banking & Insurance
- Healthcare staffing
Help us add to this list. Sign up for Hively today and start improving your customer retention.