If you're like most staffing companies, you're periodically sending out feedback surveys to measure your customer satisfaction. However, surveys have a low engagement rate because even 'short and simple' surveys require time and attention from both you and your customers. They're also hard to act on because the data is aggregated and often 'after the fact.'
But there's good news! Sending surveys to measure customer satisfaction is now a thing of the past. Jump over the Hively blog and read about how you can get consistent, real time feedback from your customers. Say goodbye to your surveys!